Refund Policy
Effective Date 11-May-2025
At Mrfreshveggiee, customer satisfaction is our top priority. We take great care in delivering fresh, high-quality produce right to your doorstep. Please review our refund policy below:
Perishable Items
Due to the nature of our products:
• All perishable items are non-returnable unless they are delivered damaged or incorrect.
• We recommend inspecting your order immediately upon delivery.
Refund Requests
To ensure timely resolution:
• All refund requests must be made within 3 hours of delivery.
• You must provide valid proof (such as clear photos or videos) showing the issue.
Refund Approval & Processing
• Once your request is reviewed and approved, the refund will be processed within 3 business days.
• Refunds will be issued to your original payment method or as store credit, based on your preference.
Need Help?
If you have any questions or concerns, please contact us through:
• Phone/WhatsApp: +91 9000163180
• Email: Mrfreshveggiee@gmail.com